Troubleshooting Sharing Link

If you can’t get a sharing link (e.g., nothing happens when trying to generate the link) when you try to share the link with others, please check the following:

• Make sure you turn on iCloud Drive (See also Enable iCloud Sync)
• Make sure everyone has enough iCloud storage ( Manage your iCloud storage)
• Make sure the email you’re trying to invite is the email of their iCloud account
• Make sure you both already purchased “Expenses Pro”
• Update the latest version of iOS/iPadOS/macOS ( Update your iPhone or iPad /  Update macOS on Mac)
• Use Messages app from Apple so that opening the link will take you to the Expenses app automatically

Notes for macOS users:

• On macOS 14.5 or later, there is a known issue that the link is not shown properly when using Messages app. Please use other options (e.g., Mail app) instead or do so on iOS/iPadOS

• On macOS 14.5 or later, there is a known issue that tapping Invite with Link crashes the app. Please use other options (e.g., Mail app) instead or do so from iOS/iPadOS

  iOS	macOS

It might be a temporary issue on iCloud. Please try again later (Usually, it takes a few hours to be able to generate the link). Also, note that the link will expire after 30 days.

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